GDPR Privacy Policy for A Time to Relax

Introduction

At A Time to Relax, we are committed to protecting the privacy and security of our clients’ personal data. This privacy policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

Name: A Time to Relax

Address: 2 Oaktree Cottage, Fareham Road, Wickham Hampshire PO17 5BY

Telephone No: 07786 066 077

Please direct any enquiries relating to GDPR to amber@atimetorelax.co.uk

The Data We Collect

We may collect the following types of personal data:

  • Contact details (name, address, email, phone number)
  • Health information relevant to your treatments
  • Payment transaction data, what has been charged, when payment received and debt information.

How We Use Your Data

Your personal data is used to:

  • Schedule appointments
  • Provide complimentary therapy services
  • Process payments
  • Comply with legal obligations, set out below

Lawful Basis for Processing

We process your data on the following lawful bases:

  • Consent: We will obtain your explicit consent to collect and use your health-related data.
  • Contractual necessity: Processing is necessary to fulfil our service agreement with you.
  • Legal obligation: We may process data when required by law if required for Safeguarding purposes.

Data Sharing and Transfers

We do not share your personal data with third parties without your consent, except when required by law or to protect your Safeguarding interests.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data
  • Restrict processing and or object to processing
  • Data portability

Data Retention

We retain your personal data for as long as necessary to provide you with our services and as required by law.

Changes to This Policy

We may update this policy from time to time. We will notify you of any significant changes.

Amended 19/11/24