Questions?

Complementary therapist in Hampshire offering Reflexology and Bach Flower Remedies.

Below is a list of frequently asked questions, if you need further help or advice please get in contact with me.

What do I do if I need to cancel my appointment?

I have a Cancellation Policy of a minimum of 24 hours’ notice.

As you are aware my business is dependent on the number of clients I can see in my clinic hours. Therefore, if you are unable to make your arranged appointment, I request that you provide me with a minimum of 24 hours’ notice. This will allow me the option to re-book the time slot with someone on my waiting list.

Cancel or reschedule
More than 24 hours’ notice = Full refund or the option to reschedule.
Less than 24 hours’ notice = No refund or option to reschedule.

If you are late
Late arrivals to an appointment will result in the appointment ending at the scheduled time.
Appointments will not be made longer to accommodate a late start.
Each situation will be dealt with at the time and at the discretion of the therapist.

No-show
If you do not attend your appointment, you will not be refunded the costs of the appointment.

Pregnant
If you cancel due to going into labour or due to a maternity related hospital admission, the cancellation policy will be waivered.
If you have paid for the treatment in advance, you may reschedule for a post-natal session or can request a full refund.

If I cancel
Should I feel unwell and unable to treat you, I will explain the situation to you as soon as possible before your treatment. I will make every effort to reschedule the appointment for you. You of course can opt for a full refund if you so wish.

I have health issues, can I have a treatment?

To ensure I can provide you with a suitable and safe treatment it is advisable that you are aware of possible contraindications and cautions. Reflexology and Bach Consultations are complementary therapies and they are not a substitute for medical advice. If in doubt, please consult your Health Practitioner.

Please click HERE for further details.

Can a therapist help diagnose any health issues?

Complementary therapists CANNOT offer a diagnosis and DO NOT claim to cure you. Reflexology and Bach Remedies are complementary form of therapy which can help improve your overall sense of well-being. If you’re concerned about any physical or psychological symptoms, you should always consult your GP.

Can these treatments heal me?

These complementary therapies do not heal but assists and supports the body to heal itself.  The human body is designed to function on its own and to balance itself without outside influences. Our daily lifestyles interfere with the body’s own ability to heal itself so allowing the body to reset and rebalance it will start to heal itself.  

Do I have to undressed for my treatment?

For a Reflexology treatment you only need to undress your feet!

Can I talk during my reflexology treatment?

Yes, if you’d like to talk go right ahead. The important thing to remember is that this treatment is all about you relaxing and enjoying the experience. My hope is that you relax, let your mind float free and enter a state of deep relaxation. In many instances, people may feel more relaxed starting off talking, and as the treatment progresses, enter quiet states of relaxation.

The important issue here is that there are times when you need to speak up. If the treatment is making you uncomfortable, you should let me know immediately. Also, let me know if you get too warm or too cold, if the room is too bright, or if the pressure needs to be changed (lighter or deeper).

If something is not working for you – speak up! It’s OK!

Will the treatment hurt?

For Reflexology a light but firm pressure is used to massage the reflex points on the foot and lower leg.

What if I am ticklish?

I use firm, confident movements as I apply pressure. These deep, concise motions aren’t designed to feel ticklish, so are suitable for most people and I use a variety of oils, lotions or waxes for my treatments.

If in doubt please call me and you can pop in for a 5 minute taster session on your feet.

How many treatments will I need?

The number of treatments you will need before you begin experiencing the benefits can vary from person to person. Some people may notice the benefits straight away, while others find that their mood and sleep patterns improve over the course of multiple sessions. This can be discussed further at your appointment.

How often should I have a treatment?

This varies from person to person. Some people may find 4 or 6 weekly sessions help, while others may benefit from more regular treatments every week or 2 weeks till symptoms ease – it all depends on your financial situation, stress levels, and overall reason for getting a treatment.

Will I have any reactions to my treatments?

There are no harmful after-effects of having a treatment, but in activating the body’s natural healing mechanism some reactions may be expected as the body attempts to eliminate these toxins and imbalances. This is referred to as a ‘healing response’.

Here’s what you might feel after your session:

  • A sense of calm and wellbeing
  • A boost in energy
  • A possible reduction in pain
  • Sleep comes more easily and deeply
  • A temporary outbreak of a condition which has been suppressed or aggravation of an existing complaint
  • Disrupted sleep patterns or a headache
  • Increase in certain bodily functions such as urination and bowel movement
  • It’s also normal to feel a bit more emotional

Any reactions usually occur within the first 24–48 hours following a treatment.

Whatever the ‘healing response’, it is a necessary part of the healing process and will pass.

What should I do after my treatment?

Over the next 24 hours following your treatment, make sure to drink plenty of water to keep hydrated.  Try to avoid any strenuous exercise, and rest for at least two hours after your treatment.

Drinking tea, coffee, alcohol, or other stimulating drinks can diminish the effectiveness of your session, so try to avoid these if possible. Focus on eating light, nutritious foods to help your body continue to heal. If you plan on having any further treatments, take note of any reactions or side effects you may experience to share with your therapist in your next session.

Who can benefit from these treatments?

Reflexology and Bach Flower Remedies, are both suitable for all age groups. I treat elderly clients, children and ladies who are pregnant (after the first 12 weeks). I offer a safe and comfortable environment for all my clients. Contact me today to see how I can help you feel like you again.

Child appointments – Reflexology and Bach Consultations can be extremely beneficial for children and babies, depending on the age of the child will depend on the length of a session, this is to ensure the treatment is not too overwhelming. Please contact me if you would like further information. Sessions prices start from £20.

New male clients only by referral from an existing contact/client, thank you for your understanding.

Do you take Private Health Insurance clients?

 Yes I do, fees will need to made as usual and a receipt of payment will be provided for you to send to your insurer.

Treatment etiquette?

Please be on time for all your appointments.
Please be aware of your personal hygiene.
Please be respectful at all times to your therapist.